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Shipping, Delivery & Returns (backup)

SHOES: orders that include a pair of shoes

* Shipping to U.S. and International addresses only * Canadians click here

World globe showing location of International Dance Shoes in England and Dance Plus in Toronto

In order to offer our customers the widest choice of styles and fittings, we offer dance shoe styles that are ....

  • In-stock in Canada: the most popular styles in Canada and the U.S. in regular widths ready to be shipped to you.
  • In-stock in England: the most popular styles world-wide, in-stock in England and ready to ship.
  • Made-to-Order: You choose the heel, the width and the size, and your shoes are handcrafted just for you in England.

You can choose for us to include your order in our monthly shipment and then we ship it to you, or have delivered direct from England.

All in-stock shoes, shipped by us or sent direct from England can be returned for a refund (no re-stocking fee) to us in Canada (conditions apply) .

In-Stock in Toronto In-Stock in England Made-to-Order in England
Shipped from England direct Sent to Toronto in our monthly shipment, then we ship to you Shipped from England direct Sent to Toronto in our monthly shipment, then we ship to you
Time to Ship next business day 1-2 business days 1-5 weeks 5-7 business days 2-6 weeks (+ 2 weeks for special requests)
Shipping Method Either Fedex Ground or by Post by Post. Priority 2-3 day rush shipping can be arranged for an additional $40 Monthly shipment leaves England on the last Friday of the Month. Shoes ship from Toronto 4-5 business days later by Post. Priority 2-3 day rush shipping can be arranged for an additional $40 Monthly shipment leaves England on the last Friday of the Month. Shoes ship from Toronto 4-5 business days later
Cost $10 $15 $10 $15 $10
Returns Return to us for full refund within 28 days (conditions apply) Return to us in Toronto for a refund within 21 days (conditons apply) Return to us in Toronto for a refund within 21 days (conditons apply) No returns unless due to defect, or if different from what was ordered. No returns unless due to defect, or if different from what was ordered.
Additional Shipping Charges on CDs, books, DVDs, etc. FREE
No additional shipping charges on anything else you add to the cart.

MEDIA: orders without shoes

Shipping to Canadian addresses
Base rate of $8 + a per item rate.

Per item rates

CDs: $1
DVDs: $1
Books: varies due to weight
Accessories: Varies due to weight

The shipping rate for each product can be found on the product's information page, at the bottom of the page under Additional Information



Help Message #1
Help Message #2
You are being shown our shipping rates and policies for our U.S. and International customers because you seem to be currently located outside of Canada. Please contact us for assistance and to arrange for lower rate (and sometimes free) shipping to Canadian addresses.
You are being shown our shipping rates and policies for our Canadian customers because you seem to be currently located in Canada and we assume you will be shipping to a Canadian address. Please contact us for assistance and shipping rates for orders being shipped to destinations outside Canada.
Shoes eligible for return must be in the same condition received and the soles must not show wear. Returns must be accompanied by the Return Form included with your shoes, and an RMA number, and must be clearly marked as a "Return to Manufacturer". More information and a downloadable return form and label is available.